THE NEXT GENERATION OF SIGNAL
Welcome to the next generation of Signal
Signal is the engine that drives retention opportunities across sales, service and F&I, giving you the intel you need to offer the right deal, at the right time.
Leverage Signal to It’s Maximum Potential
WHY SIGNAL
Signal gives sales and service teams the tools they need to drive success and lead customers back to their stores.
14.3K
Avg. RDRs per Quarter
315K
PPM Eligible
24M
Vehicle Opportunities
73K
Active Payoff Requests
72.9K
Eligible Loyalty Offers
14.3K
Avg. RDRs per Quarter
371.3K
PPM Eligible
24M
Vehicle Opportunities
109.8K
Active Payoff Requests
41K
Eligible Loyalty Offers
Hindsight. Insight. Foresight.
With access to over 12 years of vehicle and customer data, Signal is built to anticipate and support every retention opportunity, greatly reducing the need for high priced competitor applications.
HINDSIGHT
Leverage Historical Customer Trends to Maximize Deals
Service History
Use Signal to tap into past customer trends, enhancing your overall engagement strategy and proactively addressing customer needs.
Payoff Inquiry History
Gain deeper insights into customer interactions related to loan payoffs by tracking and recording payoff requests, ultimately enhancing your engagement strategies.
Sales, Service, and F&I Data
Use comprehensive insights from customer trends to strategically optimize deals in your vehicle management process.
INSIGHT
Personalized, Data-Driven Approach to Elevate Sales
Flags and Opportunities
Identify key indicators and possibilities, ensuring a more targeted and effective sales process.
Contract Details
Effortlessly access comprehensive contract details enhanced with valuable insights into terms, agreements, and crucial information within your vehicle management process.
Over Mileage
Receive vehicle usage insights and alerts when customer mileage exceeds predefined thresholds, ensuring proactive vehicle management.
FY24
Automated Hot Leads
Signal prioritizes customers ready for outreach, providing dealers with the best opportunities at a quick glance.
FORESIGHT
Get The Intel You Need to Prepare The Right Offers
Automated Hot Leads
Presenting the hottest sales, service and F&I leads at login, reducing lead mining and prep time.
Customer Intent
Build a custom approach to each deal with insight into what your customers and guests plan to do at the end of their lease or finance contract.
Custom Watch Lists
Create your own set of filters to quickly identify customers and guests in market based on your target criteria.
CUSTOMER DATA SERVICE AND AUTOMATION
Hindsight. Insight. Foresight.
With access to over 12 years of vehicle and customer data, Signal is built to anticipate and support every retention opportunity, greatly reducing the need for high priced competitor applications.
HINDSIGHT
Leverage Historical Customer Trends to Maximize Deals
Service History
Use Signal to tap into past customer trends, enhancing your overall engagement strategy and proactively addressing customer needs.
Payoff Inquiry History
Gain deeper insights into customer interactions related to loan payoffs by tracking and recording payoff requests, ultimately enhancing your engagement strategies.
Sales, Service, and F&I Data
Use comprehensive insights from customer trends to strategically optimize deals in your vehicle management process.
INSIGHT
Personalized, Data-Driven Approach to Elevate Sales
Flags and Opportunities
Identify key indicators and possibilities, ensuring a more targeted and effective sales process.
Contract Details
Effortlessly access comprehensive contract details enhanced with valuable insights into terms, agreements, and crucial information within your vehicle management process.
Over Mileage
Receive vehicle usage insights and alerts when customer mileage exceeds predefined thresholds, ensuring proactive vehicle management.
FORESIGHT
Get The Intel You Need to Prepare The Right Offers
Automated Hot Leads Dashboard
Presenting the hottest sales, service and F&I leads at login, reducing lead mining and prep time.
Customer Intent
Build a custom approach to each deal with insight into what your customers and guests plan to do at the end of their lease or finance contract.
Custom Watch Lists
Create your own set of filters to quickly identify customers and guests in market based on your target criteria.
NOW, NEXT, FUTURE
Solutions that streamline your process
Signal will support every unique scenario with personalized communications and streamlined tool sets that proactively anticipate customer’s needs.
SmartPath Service Integrations
Proactively plan for your customer's upcoming visit to the service lane by upselling protection products or scheduling a test drive.
Service appointments visible within Signal
Real-Time Payoff Alerts
Receive an alert within 1 hour of your customer’s request and never miss an opportunity to conquest, upsell and retain!
Service appointments visible within Signal
Customer Intent
Get firsthand insight into your customer's plans to purchase, replace or return their lease.
Service appointments visible within Signal
Hot Leads Automated Dashboard
Automated opportunities delivered daily eliminates the need to search for new leads. Combine filters to create leads based on your specific needs.
Service appointments visible within Signal
CRM Sharing
Manage and share notes and next steps across Signal and CRM.
Service appointments visible within Signal
Trade Valuation and Equity
Accurately assess trade-in values with data-driven insights for better customer offers.
Service appointments visible within Signal
F&I Integration
Seamlessly integrate with F&I to streamline processes and enhance the customer experience.
Service appointments visible within Signal
Targeted Campaign Ability
Create personalized marketing campaigns using advanced customer data analytics.
Service appointments visible within Signal
SmartPath Service Integration
Service appointments visible within Signal
Real-time Payoff Alerts
Automated alerts from Customer Payoff Requests.
Targeted Campaign Capability
Personalized 1 to 1 or larger dealer campaigns sent from Signal.
Customer Intent
Know what your customers have been shopping for.
Customer Intent
Know what your customers have been shopping for.
CRM Integration
Synchronized status and comments to and from your CRM.
CRM Integration
Synchronized status and comments to and from your CRM.
Seamless Data Integrations
* Features currently in-development.
Trade
Used Vehicle Inventory Integration, Kelley Blue Book*, Payoff Requests - TFS and SET-F, KBB/TradePending, Non-TFS Payoff Requests*
Retain | Buy | Transact
SP/M Integration*, Console Integration*, TF/LF, Stratus*, Owners/Drivers*, SP/M Integration*, Console Integration*, TF/LF, Stratus*, Owners/Drivers*, SPFI*
Service & Maintenance
Vehicle Protection Products, Appointments, Telematics, Recalls, Certification Eligible
Shop
LeadView, Real Time Payoff Alerts*, Payoff Requests, Marketing Campaign Visibility*, Online Shopping Tools*, Exports, Loyal Customer Profile, Real Time Payoff Alerts
TRADE
RETAIN/BUY
SERVICE & MAINTENANCE
SHOP
UVI Integrations
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Kelley Blue Book
Kelley Blue Book gives you everything you need to research a new, certified (CPO) or used car, compare cars, find cars for sale and make a well-informed decision.
Payoff Requests
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Sell/Trade
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How Signal Works for your Team
Signal will support every unique scenario with personalized communications and streamlined tool sets that proactively anticipate customer’s needs.
Sales Manager
“I need actionable leads that support our dealership’s sales goals”
Sales Consultant
“I need to find ways to maintain customer engagement throughout their entire lifecycle”
Used Vehicle Manager
“I need to manage our pre-owned inventory and ensure I’m contributing to our dealership profits”
F&I Manager
“I need to provide finance, lease, and protection product options that take into account each customer’s financial situation”
Internet Sales Manager
“I need to leverage our marketing channels to provide leads that align with our dealership’s sales goals and objectives”
Service Advisor (Manager)
“I need to ensure that our customers have an optimal experience every time they bring their vehicle in for service”
BDC Manager
“My team needs to provide solutions that anticipate all of our customer’s current and future needs”
SmartPath Service Integration
Service appointments visible within Signal
Real-time Payoff Alerts
Automated alerts from Customer Payoff Requests.
Targeted Campaign Capability
Personalized 1 to 1 or larger dealer campaigns sent from Signal.
Customer Intent
Know what your customers have been shopping for.
Customer Intent
Know what your customers have been shopping for.
CRM Integration
Synchronized status and comments to and from your CRM.
CRM Integration
Synchronized status and comments to and from your CRM.
Turn Every Aspect of Your Dealership Into an Automated Retention Driver
Sign up to learn how.
